PlayerUp

Trust Score

Mixed

Limited data: reviews and track record

Summary

PlayerUp is a forum-style marketplace for game and social media accounts, currency and boosting, with an optional paid middleman (escrow) service.

Escrow is optional and the terms do not say funds are held until buyer confirmation
No published dispute deadlines; PlayerUp arbitrates with a final decision
No company name or address found
No written refund for bans, confiscations or unfinished orders

100/100

Honest risk disclosure
States that the game developer prohibits buying in-game currency and that accounts can be banned. source
“Risk of getting banned: 2K Sports, the developers of NBA 2K, have a policy against buying and selling in-game currency. If you are caught buying NBA Coins, your account could be banned.”
100
Ways to reach them
Support ticket system plus a contact email address. source
“Alternatively you can email [email protected] .”
100

50/100

Escrow until delivery
An optional middleman (escrow) service is offered; the terms do not say funds are held until the buyer confirms delivery. source
“6.6 Middleman. In addition to Section 6.3, PlayerUp offers a middleman ("Escrow") service and acts as a third party to assist Buyers and Sellers.”
50
Seller verification
The terms say all users must undergo identity verification, but elsewhere state PlayerUp cannot confirm each user's identity; listings show verified/unverified status. source
“We require all users to undergo identity verification to prevent money laundering and other illegal activities.”
50
Dispute handling
Disputes between users are submitted to PlayerUp as arbitrator for a final decision; no deadlines are published. source
“In the event that any User has a dispute with any other User with regard to a transaction on the Site, such User agrees to submit the dispute to PlayerUp as the arbitrator for final and binding judgment.”
50