Instant Gaming

Trust Score

Excellent

Domain age: 20 years; online since 2005
Reviews: 840.3K; customer reviews
Monthly visits: 18.3M; estimate
Games: 4; covered

Summary

Instant Gaming sells game keys for PC and consoles from its own suppliers rather than as a marketplace. Faulty codes can be replaced, discounted or refunded under the terms.

Good

Sells only from official suppliers, no third-party sellers
Written replacement or refund for faulty codes
Company name, address and registration number published
Support by ticket and email

Watch out

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

Scam or fraud claims3 reviews · latest 29 Sept 2026
Paid but not delivered3 reviews · latest 26 Sept 2026
Account or balance locked1 review · latest 29 Sept 2026
Refund refused or delayed1 review · latest 28 Sept 2026

Reputation

93/100

Customer review rating
Rating from Trustpilot reviews, weighted by volume source
88
Serious complaints, last 90 days
About 1.3% of reviews report a serious problem source
98
Answers negative reviews
Answered 100% of 2,372 negative reviews, avg 0.4 days source
100

Transparency

100/100

Company and jurisdiction
Operated by Aliasing DMCC, registration number DMCC179752, Office Unit 1204, Jumeirah Business Center 3, Cluster Y, Jumeirah Lakes Towers, Dubai, UAE. source
“This website is operated by Aliasing DMCC, a private company incorporated under the laws of United Arab Emirates under company registration number DMCC179752 and having its registered office at Office Unit 1204, Jumeirah Business Center 3, Cluster Y, Jumeirah Lakes Towers, Dubai, UAE”
100
Ways to reach them
Support by ticket from the user account and by email at support@instant-gaming.com. source
“in section 4.1) and logging a customer support request or ticket or by writing to us at [email protected] .”
100

Buyer protection

100/100

Authorized reseller
Instant Gaming says it is not a marketplace and that its games come directly from official suppliers, with no third-party sellers. source
“Unlike other sites, we do not allow third-party sellers to offer their games on Instant Gaming. The games we sell come directly from our official suppliers without going through an intermediary.”
100
Invalid or revoked key policy
For a faulty code the buyer can ask for a replacement code, a price reduction, or a refund. source
“16.2. Please contact us using the contact details at the top of this page, if you want: us to replace the Code; a price reduction; or to reject the Code and get a refund.”
100