Domain age
29 years
online since 1996
Reviews
58K
customer reviews
Monthly visits
6.7M
estimate
Games
—
covered

Summary

G2G is a marketplace where independent sellers offer game currency, items, accounts and boosting, operated by GAMER2GAMER GLOBAL Pte. Ltd. in Singapore. Payments are held until delivery but are deemed accepted 72 hours after delivery unless the buyer raises a claim.

Good

  • Company name, registration number and address published
  • Terms state that game rules may prohibit trading and bans can happen
  • Published dispute deadlines (72-hour claim window, 14 days for accounts)
  • Refund to the original payment method for undelivered or partially delivered orders

Watch out

  • Orders are deemed accepted 72 hours after delivery, after which funds go to the seller
  • No refund or replacement policy for bans, rollbacks or confiscated items
  • Unclaimed balances after account termination can fall under inactivity forfeiture

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

  • Scam or fraud claims6 reviews · latest 1 Oct 2026
  • Refund refused or delayed2 reviews · latest 30 Sept 2026
  • Bans or penalties2 reviews · latest 28 Sept 2026
  • Paid but not delivered1 review · latest 29 Sept 2026

Reputation

66/100
  • Customer review rating

    Rating from Trustpilot reviews, weighted by volume source

    56
  • Serious complaints, last 90 days

    About 6.3% of reviews report a serious problem source

    72
  • Answers negative reviews

    Answered 99% of 1,789 negative reviews, avg 5.0 days source

    85

Transparency

100/100
  • Honest risk disclosure

    The terms say some game publishers prohibit real-money trading and that purchased accounts, currency or items may be banned, suspended or revoked. source

    “Some game developers or publishers prohibit the trading of in-game items for real money, and you understand that if you purchase any Goods and/or Services in violation of such third-party terms and conditions, the relevant Goods and/or Services”
    100
  • Company and jurisdiction

    GAMER2GAMER GLOBAL Pte. Ltd., company registration no. 201537924K, 50 Tagore Lane, #04-11C Entrepreneur Centre, Singapore 787494. source

    “GAMER2GAMER GLOBAL Pte. Ltd. (Company Registration No. 201537924K), having its principal office at 50 Tagore Lane, #04-11C Entrepreneur Centre, Singapore 787494”
    100
  • Ways to reach them

    Support is reachable by ticket or by email to support@g2g.com. source

    “For orders marked as Completed , if you wish to file a complaint, please submit a ticket or send an email to support@g2g.com”
    100

Buyer protection

60/100
  • Escrow until delivery

    Payment is released to the seller after delivery unless the buyer raises a claim; an order is deemed accepted if no claim is raised within 72 hours of delivery. source

    “the Buyer shall be deemed to have accepted the Goods and/or Services if no claim, issue, or complaint is raised by the Buyer to G2G within seventy-two (72) hours of delivery.”
    50
  • Seller verification

    Sellers are rated on delivery success, transaction history and customer feedback. source

    “A: Sellers are evaluated based on delivery success, transaction history, and customer feedback.”
    50
  • Dispute handling

    Claims must be raised within 72 hours of delivery (14 days for some account types), and in a dispute the buyer has 48 hours to answer support's requests for evidence. source

    “In the event of a trading dispute, the Buyer has 48 hours to respond to G2G's support requests for information by providing evidence for validation.”
    100
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