Trust Score

Good

Domain age
27 years
online since 1998
Reviews
22K
customer reviews
Monthly visits
2M
estimate
Games
4
covered

Summary

DMarket is a marketplace for CS2, TF2, Dota 2 and Rust items operated by DMarket Inc. (Delaware) and Mythical entities. Rolled-back Steam trades are refunded to the buyer's balance, but the terms allow balances to be forfeited after long inactivity or any account termination.

Good

  • Full refund to balance when a Steam trade is rolled back
  • Company names, registration numbers and addresses published
  • Support by email and live chat
  • Stated withdrawal minimum (5 USD) and payout time (up to 8 business days)

Watch out

  • Accounts inactive for 18 months can be terminated without refund
  • Any balance may be forfeited when DMarket terminates or suspends an account
  • Deposited USD cannot be withdrawn, only sale proceeds

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

  • Account or balance locked5 reviews · latest 30 Sept 2026
  • Scam or fraud claims4 reviews · latest 29 Sept 2026
  • Refund refused or delayed1 review · latest 28 Sept 2026
  • Paid but not delivered1 review · latest 18 Sept 2026

Reputation

63/100
  • Customer review rating

    Rating from Trustpilot reviews, weighted by volume source

    60
  • Serious complaints, last 90 days

    About 9.1% of reviews report a serious problem source

    57
  • Answers negative reviews

    Answered 99% of 425 negative reviews, avg 4.8 days source

    85

Transparency

100/100
  • Company and jurisdiction

    DMarket Inc., a Delaware corporation, registered number 7914588, 221 N Broad Street, Suite 3A, Middletown, DE 19709, USA, together with Mythical, Inc. and Mythical Games, Unipessoal, Lda. source

    “means DMarket Inc., registered number: 7914588, а Delaware corporation, located at: 221 N Broad Street, Suite 3A, City of Middletown, County of New Castle, DE 19709, USA”
    100
  • Ways to reach them

    Support is reachable by email and by live chat on dmarket.com, plus a contact form. source

    “If you believe that your DMarket account has been compromised, report it to our support team immediately via email ( [email protected] ) or Live Chat on dmarket.com (see Fig.1)”
    100

Buyer protection

70/100
  • Trade reversal protection

    If a Steam trade is rolled back, DMarket automatically refunds the full amount of the reversed items to the user's DMarket balance; seller funds stay locked during Steam Trade Protection. source

    “* DMarket automatically refunds the full amount of reversed items to the user’s balance.”
    100
  • Withdrawal terms

    Minimum withdrawal is 5 USD and payouts take up to 8 business days (up to 9 above 99.99 USD); deposited USD cannot be withdrawn, only sale proceeds. source

    “Under normal circumstances withdrawal from Your Account will be completed within the term of up to 8 business days (meaning a day other than a Saturday or Sunday).”
    40
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