Trust Score

Good

Domain age
11 years
online since 2015
Reviews
1.6K
customer reviews
Monthly visits
405.7K
estimate
Games
24
covered

Summary

Boosting service for LoL, TFT, Call of Duty, Overwatch, Valorant and other games, run by a Croatian company. Refunds during a boost are given as store credit under the refund policy page, while the terms describe refunds of the undelivered portion.

Good

  • Company name, address and registration number published
  • 24/7 live chat, email and phone support

Watch out

  • Claims no promoted account has been banned and self-play is risk-free
  • Partial refunds during a boost are given as store credit

Reputation

96/100
  • Customer review rating

    Rating from Trustpilot reviews, weighted by volume source

    92
  • Serious complaints, last 90 days

    About 0.7% of reviews report a serious problem source

    100
  • Answers negative reviews

    Answered 100% of 10 negative reviews, avg 2.6 days source

    100

Transparency

80/100
  • Honest risk disclosure

    A service page says no promoted account has been banned and that self-play services are completely risk-free. source

    “No one has banned any of the accounts we promoted so far. The services are 99% risk-free to use. The worst that can happen is a temporary shadowban lasting for a week or two. The use of boosters in self-play services is completely risk-free for the customer.”
    0
  • Company and jurisdiction

    B-FACT d.o.o., registration number 081438343, Petrova 118, 10000 Zagreb, Croatia. source

    “15.5 Contact: B-FACT d.o.o., registration number 081438343, Petrova 118, 10000 Zagreb, Croatia;”
    100
  • Ways to reach them

    24/7 live chat, an email address in the terms and a phone number on the contact page. source

    “Our Live Chat 24/7 team will gladly assist you with the process and any questions you might have.”
    100

Buyer protection

50/100
  • Refund for unfinished orders

    The refund policy page gives full or partial refunds during a boost as store credit; the terms describe refunds of the undelivered portion, normally to the original payment method. source

    “The customer is eligible for a full or a partial refund back to the store credit with no fees charged at any point during the boost.”
    50
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